Desh Constructions (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name.

  • Email address.

  • Phone number.

  • Address or project location.

  • Company name and job title.

  • Any other information you submit through our contact forms, quote requests, email, or phone enquiries.

We may also collect information automatically when you use our website, including:

  • IP address.

  • Browser type and device information.

  • Pages visited.

  • Time and date of visits.

  • Referring website or source.

  • Cookies and similar tracking data.

If you are a client, subcontractor, or supplier, we may also collect business-related information such as ABN, licence details, insurance details, payment details, and project documentation where relevant.

How We Collect Information

We collect personal information when you:

  • Fill out a contact or enquiry form.

  • Request a quote or consultation.

  • Communicate with us by phone, email, or in person.

  • Engage our services as a client, subcontractor, or supplier.

  • Browse our website or interact with our content.

We may also receive information from third parties such as business partners, service providers, contractors, or publicly available sources where lawful and appropriate.

How We Use Information

We use personal information to:

  • Respond to enquiries and provide quotes.

  • Deliver and manage our construction services.

  • Communicate with clients, subcontractors, and suppliers.

  • Send invoices, updates, and administrative notices.

  • Improve our website, services, and customer experience.

  • Maintain business records and comply with legal obligations.

  • Detect and prevent fraud, misuse, or unlawful activity.

We may also use information for marketing purposes where permitted by law, and you may opt out of marketing communications at any time.

Disclosure of Information

We may disclose personal information to:

  • Our employees, directors, and contractors.

  • Subcontractors and suppliers involved in your project.

  • IT, hosting, analytics, and communication service providers.

  • Professional advisers such as accountants, lawyers, and insurers.

  • Government authorities, regulators, or law enforcement where required by law.

We do not sell personal information to third parties.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and understand user behaviour. Cookies may help us remember preferences and enhance your browsing experience.

We may use analytics tools such as Google Analytics to understand how visitors use our website. These tools may collect information such as pages viewed, time spent on pages, and device details. You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This may include access controls, secure storage systems, password protection, and other reasonable safeguards.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by law. When personal information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct information that is inaccurate, incomplete, or out of date. To make a request, contact us using the details below.

We may need to verify your identity before processing your request.

Overseas Disclosure

In some cases, your personal information may be stored or processed by third-party service providers located outside Australia, depending on the systems we use. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with applicable privacy requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or website practices. Any updated version will be posted on this page with a revised effective date.